ClaimBook Customer support portal & In app support widget "Sneha"
Introducing ClaimBook customer support portal & in-app support widget “Sneha” for Hospitals to manage the tickets and also providing a Knowledge Base with tutorials, FAQ contents and new feature release updates.
With ClaimBook’s in app support widget “Sneha”, users can raise tickets directly from the ClaimBook application by entering only few information. From the widget users can also view the tutorials, FAQs contents and new feature release update.
With the ClaimBook customer support portal, users can create an account and edit & set up their profile, check status of the tickets and view all the tickets raised for their organization, provide feedback, and export tickets data as an excel document.
The enclosed document provides the step-by-step guide on how to use ClaimBook Customer Support Portal & Support Widget "Sneha".
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